1. Go to https://roms.roqay.com

2. Click on Client Support Portal

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3. Click on Sign up

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4. Fill all your details

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5. Click on open support Ticket

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6. Fill all the details in the pop up that will appear to open a support ticket as in the picture below

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7. Choose the priority level of your support ticket as in picture below

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8. If you have a screenshot to your issue, you can upload it then you can save the support ticket to be reviewed

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9. You will receive an email when you successfully create a new ticket

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10. The comments from our team to your issue will appear as below, you can reply with your comments as well

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11. You will receive an email when a comment is added by our team and get notified on the dashboard as well until the issue is resolved

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